Pay for results, not hours.
Every engagement starts with a $2,000 audit. If we don't find at least $25,000 a year in opportunity, you get a full refund. Everything after that is fixed-price or month-to-month.
How Engagements Work
One path, three steps. Most engagements start with the audit.
Find
Opportunity Audit
$2,000Fixed price
- Delivered within 3 weeks
- About 2.5 hours of your time
Find $25K+/yr in opportunity or get a full refund.
↓ Audit fee credited (start within 90 days)
Fix
Fixed-Price Build
$5,000–$15,000Typical range
- Delivered in 2–6 weeks
- Quoted from your audit
Fixed quote before any work starts
Grow
Signal Ops
$1,000/monthStarting price
- Month-to-month
- Add improvements as you grow
Continuous improvement, measured and reviewed with you.
Find
Opportunity Audit
$2,000
Fixed price
- Delivered within 3 weeks
- About 2.5 hours of your time
Find $25K+/yr in opportunity or get a full refund.
Audit fee credited (start within 90 days)
Step 1: Find
The $2,000 Opportunity Audit
Fixed price. No hourly billing.
- Timeline
- Delivered within 3 weeks
- Your time
- About 2.5 hours total
- Scope
- 1 core process in depth, plus a scan of the rest
- Guarantee: If we don't identify at least $25,000 per year in opportunity, you get a full refund.
- Full credit: Your $2,000 audit fee is credited toward the build if you start within 90 days.
What you get
- A 90-minute working session with you to map where time and money are leaking
- A walkthrough of one core process with the people who actually run it
- A review of the systems, spreadsheets, and handoffs behind that process
- A ranked list of opportunities, with estimated annual cost, effort, and feasibility
- A build blueprint for the highest-value opportunity: what to change, how, and what it will cost
- A prioritized roadmap for the remaining opportunities, so you know what comes after the first fix
- A 60-minute readout with clear recommendations, including which fixes need no build at all, just a process change or a tool you already have
Step 2: Fix
A Fixed-Price Build
Typically $5,000–$15,000
What a build can be
- Automating a manual workflow, like re-keying data between systems
- Connecting the tools your team already uses so information flows on its own
- Automated reporting that replaces hours of weekly spreadsheet work
- AI that handles a specific, repetitive task, like intake, triage, or scheduling
- A Signal Hub onboarding, when you want your core systems connected and managed as one foundation: typically $7,500–$15,000 depending on scope
How it works
- Fixed price, quoted from the audit blueprint
- Your $2,000 audit fee is credited toward the build if you start within 90 days.
- Typically delivered in 2–6 weeks
Already know exactly what needs fixing? Skip the audit and go straight to a fixed-price build quote.
Request a Build QuoteStep 3: Grow
Signal Ops
Ongoing support on the Signal Hub: we keep what we built running and keep improving it.
Month-to-month. We earn it every month.
Prefer annual billing? Save 10%.
Steady
Everything we built stays healthy.
$1,000per month
- Monitoring so problems are caught early
- Fixes when something breaks
- Minor changes and adjustments
- Quarterly opportunity review: what changed, and the next most valuable fix
- Next business day support
Most popular
Momentum
Keep it running, and keep making it better.
$2,500per month
- Everything in Steady
- One improvement always in progress: when one ships, the next one starts
- Monthly opportunity review instead of quarterly
- Automated owner reporting
- Next business day support
Partner
Your fractional operations and data team.
From$5,000per month
- Everything in Momentum
- Signal Hub connected across your whole business
- Two improvements in progress at a time, with priority scheduling
- AI agents that monitor your operations and alert you when something needs attention
- Weekly operations brief
- Same-day support
Your data is fully isolated and owned by you on every plan. An improvement is any change that fits in about one to two weeks of work. Anything larger is quoted as a fixed-price build. If your systems are unusually complex, we'll tell you up front and quote accordingly.
Common Questions
- Do I have to do all three steps?
- No. Each step stands on its own. You can take the audit and implement the recommendations yourself, or have us build the fix and run it with your own team. Most clients who build with us keep us on, because the next opportunity is usually already on the audit's list.
- What happens after the build?
- We keep it running. Every plan includes monitoring so problems are caught early, fixes when something breaks, and regular opportunity reviews where we look at what changed in your business and bring you the next most valuable fix. Month-to-month, so we earn it every month.
- Who exactly will I be working with?
- The founders: an operations leader and an engineering leader, each with more than a decade of experience. You'll talk with a founder on the first call and know exactly who you're working with before you pay anything. No junior analysts, no handoffs.
- Why fixed prices instead of hourly?
- You should know what something costs before you agree to it. Fixed prices put the risk of underestimating on us, not you.
- What's the difference between the Signal Ops plans?
- Every plan runs on the Signal Hub and keeps what we built working. Steady maintains it. Momentum adds a continuous stream of improvements, one always in progress. Partner makes SVS your fractional operations and data team, with AI agents watching your operations, a weekly brief, and same-day support.
- Do you bill by the hour or track hours?
- No. You pay a fixed monthly price for an outcome: systems that stay healthy and keep improving. If something is bigger than a normal improvement, we quote it as a fixed-price build before any work starts.
- What access do you need, and is my information confidential?
- Usually read-only access to a few systems, or screen-shares with the people who run the process. Everything you share stays confidential, and we're happy to sign your NDA.
- We handle patient health information. Can you work within HIPAA?
- Yes. We sign a Business Associate Agreement, and we use read-only access, de-identified data, or screen-shares wherever possible so we see as little patient information as the work requires.
- Will you work with our IT provider or accountant?
- Yes. We work alongside the people you already rely on, not instead of them. Your IT provider keeps your systems running; we fix the workflows that run on top of them.
- What if the audit doesn't find anything worth fixing?
- If we don't identify at least $25,000 per year in opportunity, you get a full refund.
Ready to Get Started
Request a 20-minute conversation about where your operations feel slow, manual, or expensive. We'll tell you honestly whether an audit makes sense.
Not sure where to start? That's what the conversation is for.